999tka Terms & Conditions — Complete Guide

1Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the 999tka platform and each user ("Player") who accesses its services. 999tka is an online betting and Live Casino platform operated for players in Bangladesh.

These terms apply to all 999tka products and services — including the website, mobile interface, Live Casino games, Sports Betting, and any future services.

Key Definitions

2Eligibility & Age Requirements

The following requirements must be met to register an account and use 999tka's services:

• Age: Players must be 18 years of age or older. Proof of identity may be requested for age verification.
• Legal Capacity: Players must be legally capable of entering into a binding contract.
• Restricted Regions: 999tka cannot be accessed from regions where online gaming is prohibited by law.
• One Account Policy: Each individual may hold only one account.
• Mental capacity: Individuals who have self-excluded due to gaming addiction may not open an account.

999tka may request a National ID card or other government-issued document for age verification at any time. Failure to submit the required documents may result in a temporary account suspension.

3Account Registration & Management

Providing accurate and complete information at the time of registration on 999tka is mandatory. 999tka reserves the right to close any account found to have submitted false or misleading information.

What you need to register

• An active Bangladeshi mobile number registered in the applicant's own name
• Full legal name (as per national ID)
• Date of birth (to confirm you are 18 years of age or older)
• A strong password (at least 8 characters, including numbers and special characters)

Account Security

You are solely responsible for keeping your account login credentials confidential. Your password must not be shared with anyone. If you suspect any unauthorised access to your account, notify 999tka immediately.

999tka will never ask for your password via email or phone. If any message requests your password, treat it as fraudulent and report it to support immediately.

KYC Verification

999tka may request KYC (Know Your Customer) verification at any time — particularly before large withdrawals or when suspicious activity is detected. KYC typically requires a national ID, proof of payment method, and in some cases a selfie with your ID.

4Deposit, Withdrawal & Payment Policy

Deposit Policy

999tka currently supports deposits via bKash, Nagad, Rocket, and direct bank transfer. All deposits are generally credited to your account instantly.

• Minimum deposit amounts may vary depending on the payment method
• Deposits must be made from a payment method registered in the player's own name
• Depositing using a payment method in a third party's name is strictly prohibited
• Suspicious deposits may be placed on hold pending verification

Withdrawal Policy

Withdrawal requests are typically processed within 15 to 30 minutes. However, processing may be delayed if KYC verification is pending or suspicious activity is detected.

• Withdrawals must be processed through the same payment method used for the original deposit
• Wagering Requirements must be met before withdrawing funds earned from bonuses.
• Daily and monthly withdrawal limits apply — contact support for details
• Additional verification may be required for large withdrawal amounts.

Currency & Conversion

999tka processes all transactions in Bangladeshi Taka (BDT). Any additional charges from a payment provider are determined by that provider's own policy — 999tka does not apply any additional service charges.

5Betting Rules

All bets placed on 999tka are considered final. Bets generally cannot be cancelled once placed, though 999tka reserves the right to void a bet at its own discretion under specific circumstances.

General Betting Rules

• Bets cannot be placed if there is insufficient balance in the account.
• Each game has specific minimum and maximum bet limits, which are displayed within the game interface
• Bets voided due to a technical error will be cancelled and the stake will be refunded
• No bets will be accepted after the betting window closes in a live game
• Game outcomes resulting from dealer error will be settled in accordance with the relevant game rules

Sports Betting special rules

Additional rules apply to Sports Betting. If an event is cancelled, the stake is generally refunded. If an event is abandoned or postponed indefinitely, bets will be settled in accordance with 999tka's policy.

An Accumulator or Parlay bet is only won if every selection is correct. If one or more selections are wrong, the entire Accumulator bet is lost.

6Bonus & Promotions Policy

999tka offers various bonuses and promotions from time to time. Each bonus has its own terms and conditions, which are clearly communicated at the time the bonus is issued.

Terms for claiming and using bonuses

• Each bonus may only be claimed once per account — the same bonus cannot be claimed twice
• Each bonus carries a specific Wagering Requirement — typically between 10x and 30x the bonus amount
• Bonus funds cannot be withdrawn before the Wagering Requirement is met
• Once a bonus expires, any remaining bonus balance will be automatically forfeited
• If bonus abuse is suspected, 999tka reserves the right to cancel the bonus and investigate the account.

Welcome Bonus

New members may receive a welcome bonus on their first deposit. To qualify, the first deposit must be made within the specified time after registration, and the bonus code (if applicable) must be entered correctly.

Cashback & Reload Bonuses

Weekly and monthly cashback bonuses are available subject to specific terms and conditions. Cashback bonuses generally carry a lower Wagering Requirement. Reload bonuses are only available during designated promotion periods.

7Fair Play & Game Integrity

999tka is firmly committed to ensuring fair and impartial gaming. All our games operate in accordance with internationally recognised standards.

• All Random Number Generator (RNG)-based games are regularly audited by independent third-party auditors
• Live Casino games are played with real decks and real dice — streamed live in HD
• The RTP (Return to Player) rate for each game is published
• Game outcomes cannot be manually altered by either 999tka or the player.

8Prohibited Activities

The following activities are strictly prohibited on 999tka. Violations may result in account closure and legal action:

• Multiple accounts: Operating multiple accounts under the same identity is strictly prohibited.
• Third-party payments: Deposits or withdrawals using a payment method registered in another person's name are strictly prohibited.
• Money Laundering: Using 999tka for money laundering purposes is strictly prohibited and constitutes a criminal offence.
• Software use: Using bots, scripts, or any other software to influence the gaming system is strictly prohibited.
• Bonus Abuse: Collecting bonuses through multiple accounts or identities is strictly prohibited.
• Fraud: All forms of fraudulent activity — including Collusion, Chip Dumping, and similar practices — are strictly prohibited.
• Providing access to minors: Allowing minors to use your account is strictly prohibited.

9Responsible Gaming Policy

999tka is deeply committed to responsible gaming. Gaming is for entertainment — it should never be relied upon as a source of income. 999tka provides the following tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Timer: Session reminders to keep track of how long you've been playing
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-off period: Take a temporary break from betting

If you notice any signs of gaming addiction, please contact 999tka support or Responsible Gaming Page Visit.

10Privacy & Data Protection

999tka takes the protection of players' personal data extremely seriously. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy You will find it on the page.

• Your personal information is never sold to third parties
• Information may be disclosed to authorities in cases of legal obligation or security investigations
• All data is secured with SSL 256-bit encryption.
• Payment details are not stored on 999tka servers — they are held within the payment provider's secure system.

11Dispute Resolution Process

For any dispute, contact 999tka customer support first. Most issues are typically resolved within 24–72 hours.

1. Contact us via live chat first — it's the fastest way to get help
2. For complex issues, email us at [email protected] with a detailed description of your problem and any supporting evidence
3. If you do not receive a response within 24 hours, please follow up
4. If you are not satisfied with 999tka's decision, you may escalate your complaint to the relevant regulatory authority

12Account Closure & Suspension Policy

Players may close their account at any time by contacting support. Any available balance can be withdrawn before the account is closed.

Reasons for account suspension or closure by 999tka

• Serious violations of our Terms — such as operating multiple accounts, fraud, or money laundering
• Failure to pass KYC verification or provision of false information
• If proof of being underage is found
• Chargeback or payment fraud claims
• Extended inactivity (generally no account activity for more than 12 months)

Players are generally notified and given the opportunity to respond before an account is closed. However, in cases of serious violations, accounts may be closed without prior notice.

13Terms Update & Amendment Policy

999tka reserves the right to update these Terms & Conditions at any time. Players will be notified of significant changes in advance via email or SMS.

Updated terms take effect from the date of publication. Continued use of 999tka after any changes constitutes acceptance of the new terms.

If you object to any changes, close your account and withdraw your available balance before the changes take effect.

The latest version of these terms is always available on the 999tka website. A summary of changes from previous versions can be requested through support.