Important: By using the 999tka website or creating an account, you agree to this Privacy Policy. If you have not yet read it, please do so before you start using the platform.
1Introduction & Scope
999tka ("we", "us", "our") is a Bangladesh-based online betting and Live Casino platform. Your privacy is of the utmost importance to us. This Privacy Policy ("Policy") describes how 999tka collects, processes, stores, and protects your personal information.
This Policy applies to all 999tka services — including the website (https://999tka.net), mobile interface, Live Casino, Sports Betting, and any future digital offerings.
999tka follows international data protection standards and is committed to maintaining the highest level of security at all times. We never sell your data or use it for third-party advertising purposes.
Your consent: By using 999tka's services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
2What Information We Collect
999tka only collects information that is strictly necessary to provide its services. We have no interest in gathering personal data beyond what is needed.
Information Collected Directly from You
| Data type | Why It's Needed | Mandatory? |
|---|---|---|
| Full Name | Identity verification and account creation | Yes |
| Mobile Number | Registration, OTP & Communications | Yes |
| Date of Birth | Age verification (confirming 18+) | Yes |
| National ID number | KYC Verification | At the time of KYC |
| Address | KYC verification and identity validation | At the time of KYC |
| Payment method details | Deposit and withdrawal process | Transaction Time |
Automatically Collected Information
Certain information is collected automatically while you use 999tka. This data is used to maintain platform security and drive improvements:
- IP Address: For Security Verification and Fraud Prevention
- Device Information: Browser type, operating system, screen resolution
- Usage Data: Pages visited, time spent, click patterns
- Gaming History: Bet Records, Login/Logout Times, Transaction History
- Cookies & Local Storage: For session management and remembering your preferences
Information Received from Third Parties
In certain cases, 999tka may obtain information from third-party verification services to meet legal obligations or prevent fraud. Only the minimum necessary data is collected in such instances.
3How Your Information Is Used
999tka uses collected data only for specific, legitimate purposes. Each use case is clearly outlined below:
To provide our services
- Account creation, management, and verification
- Deposit and withdrawal processing
- Bet and game result settlement
- Providing customer service and support
- Applying Bonuses & Promotions
For security and legal compliance
- To detect and prevent fraud, money laundering, and other illegal activities
- Ensuring KYC & Age Verification
- To meet legal obligations and regulatory requirements
- Preventing unauthorized access to your account
For Service Improvement
- Improving platform functionality and user experience
- Identifying and resolving technical issues
- Research and development for new features and games
Contact Us
999tka may contact you for the following purposes:
- Important Account Notifications (Deposit Confirmations, Withdrawal Updates)
- Security Alerts (Suspicious Logins, Password Changes)
- Promotional offers (if you have given your consent)
- Notice of policy changes
Promotional Messages: 999tka obtains your consent before sending any promotional SMS or emails. You can opt out at any time from your account settings.
5Data retention and security measures
999tka follows the highest industry security standards to keep your data protected. Our security framework operates across multiple layers:
Technical Security
- SSL 256-bit TLS encryption: All data transfers occur over encrypted channels
- At-Rest Encryption: Sensitive Data Stored on the Server is Encrypted
- Firewall & Intrusion Detection: Protection against unauthorized access
- Regular Security Audits: Periodic audits conducted by independent third-party experts
- Two-Factor Authentication (2FA): An additional security layer on your account
Administrative Safeguards
- Only authorized personnel have access to personal data
- All staff receive data protection training
- All data access activities are logged and monitored
- A "Need-to-Know" principle is applied to all data access
In the event of a data breach: In the event of a data breach, 999tka will notify affected players as quickly as possible and take immediate steps to minimize any harm.
6Cookies & Tracking Technologies
999tka uses cookies and similar technologies to improve platform performance and personalize your experience. Cookies are small data files stored in your browser.
Cookie types and their uses
| Cookie Name / Type | Purpose | Duration | Type |
|---|---|---|---|
| Session_id | Maintaining login sessions | Cleared at End of Session | Essential |
| Csrf_token | Security Verification, CSRF Protection | Cleared at End of Session | Essential |
| Lang_pref | Remembering Language Preferences | 1 Year | Essential |
| Ui_settings | Saving interface preferences | 30 Days | Optional |
| Analytics_id | Analyzing visit statistics | 6 months | Optional |
| Ref_source | Referral Source Tracking | 30 Days | Optional |
Cookie controls
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain 999tka services. Optional cookies can be turned off at any time without impacting core features.
To learn more about cookies, visit your browser's help page or contact our support team.
7Your Data Rights
999tka believes you should be in control of your own personal data. Your rights are set out in detail below:
Right to access your data
You can request to know what personal data 999tka holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to restrict processing
In certain cases, you may request that the processing of your data be restricted.
Data portability
You may request a download of a copy of your personal data.
Right to object
You may object to your data being used for specific purposes.
To exercise any of these rights, email [email protected] or contact us via live chat. Requests are typically responded to within 15 business days.
Limitations: Certain data may not be erasable due to legal obligations — for example, transaction records that must be retained for a specified period under financial regulatory law.
8Protection of Minors' Data
999tka takes the protection of minors' privacy very seriously. Our services are intended for users aged 18 and above only.
We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has used our services, the account will be closed immediately and all associated data will be deleted.
If you believe a minor has used or is currently using your account, please contact support immediately.
9Special protection for payment information
Payment information is among the most sensitive data we handle. 999tka takes special measures to keep it secure:
- No card details are stored: Credit/debit card details are never stored on 999tka's servers
- mBanking Security: 999tka never sees or stores your bKash or Nagad transaction PIN or password
- Tokenization: Secure tokens are used in payment processing instead of your actual financial details
- PCI DSS Standards: International security standards are followed for payment processing
Warning: 999tka will never ask for your bKash/Nagad PIN, OTP, or password over the phone or via messages. Anyone requesting this information is attempting to defraud you — report it to support immediately.
10Third-Party Services & Links
999tka's platform uses certain third-party services and technologies that operate under their own privacy policies. These include:
- Game Software Providers: Established live game platforms such as Evolution Gaming. These providers manage Player IDs and session data under their own data policies.
- Analytics Tools: Used to analyze platform performance. Statistics are collected without any personally identifiable information.
- Security verification services: Specialized third-party systems used for fraud prevention.
999tka is not responsible for the privacy practices of third parties. However, we only work with trusted providers who meet international standards.
11Data Retention Period
999tka does not retain data beyond what is necessary. However, certain information must be kept for specified periods to meet legal obligations and business requirements:
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations |
| Transaction Records | 7 Years After the Last Transaction | Financial Regulatory Law |
| KYC documents | 5 years after account closure | Complying with AML Regulations |
| Gaming History | 3 years after account closure | Dispute Resolution |
| Support Records | 2 years after last contact | Guaranteed service quality |
| Analytics Data | 1 year (in anonymized form) | Platform improvement |
After the designated retention period, data is securely deleted or permanently anonymized.
12Privacy Policy updates
999tka may update this Privacy Policy as needed. For significant changes, we will notify you in advance — via SMS, email, or an in-platform notice.
The date of the latest update is always shown at the top of this page. Continuing to use our services after any changes to this Policy constitutes your acceptance of the revised terms.
13Privacy-related contact
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out through any of the following methods: